• Exquisite Elegance Exemplified

  • Stay Inspired

  • Chic And Charming

  • Unwind In Style

Park Grand London - protocol
  • Date

    5thMar 2021

  • Local Time
    Local Time


  • London


Reservations Assistant

Job Description

Job Title: Reservations Agent

Responsible To: Reservations Manager

Essential Functions:

  • Responsible for taking reservations and accurately inputting into system.
  • Answer inquiries of room rates, outlets and room locations.
  • Interact with Group Rooms Coordinator on bookings.
  • Handle all guests' special requests in a professional manner.
  • Post advance deposits and keep accurate records of deposits.
  • Complete all necessary projects by the assigned times. Complete documents as directed and to specifications.
  • Handling of all requests for guestroom reservations, changes, cancellations and information.
  • Input and maintain all group details, routing and online booking links.


  • Must be able to work Saturdays and Sundays.
  • Must have a flexible schedule.
  • Understand and appreciate diversity with colleagues and guests Multi-task and prioritize.
  • Able to handle stress.
  • Knowledge of Opera, Word, Excel.

What we offer:

  • Meal on duty.
  • Exciting Incentive.
  • Plans Overtime.

By continuing to browse the site, you agree to the use of cookies. To find out more about our privacy and cookie policy, Click here. Accept Cookies

Close Message