• Exquisite Elegance Exemplified

  • Stay Inspired

  • Chic And Charming

  • Unwind In Style

  • 23-Jul-2019
  • 03:39 AM
  • London
  • Temp 17°C

Reservations Assistant

Job Description

Job Title: Reservations Agent

Responsible To: Reservations Manager

Essential Functions:

  • Responsible for taking reservations and accurately inputting into system.
  • Answer inquiries of room rates, outlets and room locations.
  • Interact with Group Rooms Coordinator on bookings.
  • Handle all guests' special requests in a professional manner.
  • Post advance deposits and keep accurate records of deposits.
  • Complete all necessary projects by the assigned times. Complete documents as directed and to specifications.
  • Handling of all requests for guestroom reservations, changes, cancellations and information.
  • Input and maintain all group details, routing and online booking links.

Requirements:

  • Must be able to work Saturdays and Sundays.
  • Must have a flexible schedule.
  • Understand and appreciate diversity with colleagues and guests Multi-task and prioritize.
  • Able to handle stress.
  • Knowledge of Opera, Word, Excel.

What we offer:

  • Meal on duty.
  • Exciting Incentive.
  • Plans Overtime.

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